Solutions DGR: Cash Rounding Overview
Applies to v.5.2.11.6: Cash Rounding Overview With the U.S. discontinuing the production of pennies, cash rounding provides a simple way to adjust cash transactions to the nearest 5 cents. What is Cash Rounding? Cash rounding adjusts cash payment totals to the nearest $0.05. All non-cash payment methods…
Solutions 5.0: Viewing Reports From Solutions Application
After Solutions version 5.1.22.5, you can now review multiple reports from the Solutions Application: 1.) Once you log into Solutions, click on the Report button: 2) Click on the right dropdown to select which report you would like to view. You can also change which date and store number you would like to v…
12/12/2023: Tech Tip Tuesday
Tech - Tip Tuesday s 12/12/2023 IT’s responses are in Red Tech Demonstration * We went over the newest Solutions Launcher (1.2.0.56) and how that will work at each store. Each store will now automatically update to the newest version of Solutions when needed. We also demonstrated the new Barcode Lookup featur…
Solutions: How to Enable a Disabled User
1.) Log into the GDEL- App on a manager's computer. Once you're in the Remote Desktop session, click on the Solutions POS icon on the left and log in with your credentials 2.) Once you're logged in, go to > and then click on the employee that is disabled. 3.) Locate the 'Disabled' box on the right, an…
Solutions POS: How to Look Up Payment Methods for Singular Transactions By Employee
Using Power BI, it is possible to research all individual transactions by employee by store and date. 1) Navigate to Sales Detail Transactions > Payment Info on Power BI 2) On the top-right, click the Open Filter Pane 3) Select the information you'd like to research, including Store Name, TimeStamp, an…
Solutions: How to Clean Zebra Print Head
If you notice lines or smudge marks on your labels/tags, or if the labels/tags will not print or print blank, you may need to clean the print head and scanner To do this, grab a thermal printer cleaning pen (if your store does not have this, please ask the Help Desk for one) Open the printer by pullin…
Tech Tip Tuesday Articles
Tech Tip Tuesdays Once every two weeks, there will be a Tech Tip Tuesday meeting, hosted by Goodwill of Delaware's IT team, which will discuss any changes within Solutions, and any issues that some stores are having. Please click any article below to access meeting notes for each meeting * 11/14/2023 how …
Solutions: Installing Power BI Mobile App
1.) Install the Power BI app through the Apple iOS App Store or on the Android Play Store depending on what device you are using. 2.) Once it's installed, open Power BI on your device. Log in using your Microsoft credentials. 3.) Tap on the More button on the bottom right. A 'More Pages' section will p…
Solutions: How to View EOD reports on Power BI
1) Access the GDEL Power BI by following this article: 2) Scroll down on the reports on the left until you see Over-Short Current day Dynamic will show you the current day. The other one (Over-Short) can display any date ranges.
Solutions Production: How to Change Label/Tag Roll
1.) First, pull the green tabs on the side of the printer towards you to open the shell 2.) Next, push the green roll holder to the side to release the roll. 3.) Now, take the old roll out of the printer. Replace it with your new roll. 4.) Make sure you clean the thermal head and scanner. Make sur…
