1/30/2024 Tech Tip Tuesday Summary
# **Tech-Tip Tuesdays** 1/30/2024 **IT’s responses are in Red**** ** _Tech Demonstration _ * We demonstrated the filtering controls in Power BI - specifically in the Production by Employee Sell Through, which is a report that shows how much a production employee is producing and how much money their produced goo…
2/13/2024: Tech Tip Tuesday Summary
# **Tech-Tip Tuesdays** 2/13/2024 **IT’s responses are in Red**** ** _Tech Demonstration _ * We demonstrated the difference between the GDEL Solutions reports and the new curated reports that we will be making in-house. * We also demonstrated how vouchers are produced for stores. As a reminder, if you are usi…
12/12/2023: Tech Tip Tuesday
**Tech-Tip Tuesdays** 12/12/2023 **IT’s responses are in Red**** ** _Tech Demonstration _ * We went over the newest Solutions Launcher (1.2.0.56) and how that will work at each store. Each store will now automatically update to the newest version of Solutions when needed. We also demonstrated the new Barcode Loo…
1/2/2024 Tech Tip Tuesday Summary
**Tech-Tip Tuesdays** 1/2/2024 **IT’s responses are in Red**** ** _Tech Demonstration _ * We went over how to check gift cards and store credit balances through Power BI and Solutions. You can view this information by clicking on this article titled [‘Solutions POS: How to Check Balance of Gift Cards and Store C…
2/27/2024: Tech Tip Tuesday Summary
Good afternoon everyone, Thank you all for your participation in this Tuesday's Tech Tip Tuesday! Below are the summary notes I promised outlining what we discussed at our meeting. [As a reminder, all TTT meeting notes can be found on HappyFox][1] Our next TTT will be 3/12/2024 **Tech-Tip Tuesdays** 2/27/2024 **…
11/29/2023: Tech Tip Tuesday Summary
**Tech-Tip Tuesdays** 11/29/2023 **IT’s responses are in Red**** ** _Tech Demonstration_ * We went over how to screenshot on your computers, POS and production machines. If you’d like to review the training, the article is linked here: [https://it-support-goodwillde.happyfox.com/kb/article/338-how-to-take-a-scre…
Solutions: Installing Power BI Mobile App
1.) Install the Power BI app through the [Apple iOS App Store][1] or on the [Android Play Store][2] depending on what device you are using. 2.) Once it's installed, open Power BI on your device. Log in using your Microsoft credentials. 3.) Tap on the More button on the bottom right. ![][3] A 'More Pages' section w…
Solutions: Accessing Power BI
1) Go to the [Microsoft Office Portal][1], or any web application for Microsoft. Make sure to sign in when prompted. 2) Click the App launcher ![][2] at the top left of your screen. Next, click ![][3] ![][4] 3) Next, click ![][5] under the 'Get work done' section. This should be at the middle of your screen. Next, …
Solutions POS: How to Look Up Payment Methods for Singular Transactions By Employee
Using Power BI, it is possible to research all individual transactions by employee by store and date. 1) Navigate to **Sales Detail Transactions > Payment Info** on Power BI ![][1] 2) On the top-right, click the Open Filter Pane ![][2] 3) Select the information you'd like to research, including Store Name, TimeSt…
Solutions: How to Clean Zebra Print Head
![][1] If you notice lines or smudge marks on your labels/tags, or if the labels/tags will not print or print blank, you may need to clean the print head and scanner To do this, grab a **thermal printer cleaning pen** (if your store does not have this, please ask the Help Desk for one) ![][2] Open the printer by p…
