Solutions: How to Change a User's Security Code in the Web Portal
For employees to access parts of Solutions - including Production, Retail, or Management - their security code within the web portal needs to match with the level of access they are approved to have. Below is the descending list of security levels and their designated titles: 10: Donation Attendant 25: Product…
Solutions: How to Reset Password in Web Portal
Managers and Team Leads can reset employee passwords in Solutions if needed. To reset another user's password, your security level number within Solutions needs to be less than the person's password you are trying to reset . Below is the descending list of security levels and their designated titles: 10: Donat…
Solutions Web Settings Portal Overview
Website: settings-p1.solutionsdgr.com/
Solutions POS: How to Look Up Payment Methods for Singular Transactions By Employee
Using Power BI, it is possible to research all individual transactions by employee by store and date. 1) Navigate to Sales Detail Transactions > Payment Info on Power BI 2) On the top-right, click the Open Filter Pane 3) Select the information you'd like to research, including Store Name, TimeStamp, an…
Solutions: How to Enable a Disabled User
1.) Log into the GDEL- App on a manager's computer. Once you're in the Remote Desktop session, click on the Solutions POS icon on the left and log in with your credentials 2.) Once you're logged in, go to > and then click on the employee that is disabled. 3.) Locate the 'Disabled' box on the right, an…
Solutions: How to View EOD reports on Power BI
1) Access the GDEL Power BI by following this article: 2) Scroll down on the reports on the left until you see Over-Short Current day Dynamic will show you the current day. The other one (Over-Short) can display any date ranges.
Solutions: How to Ring Up Coupons
On our Employee Appreciation days (50% off on select items), GRC employees will be permitted to use the appreciation promotion deal for an extended period. These instructions outline how to ring up a GRC employee wanting to utilize this promotion. 1) Either before or after you ring-up their items, press Customer…
