Solutions: How to Change a User's Security Code
1) Access the GDEL - App from a manager computer and open Solutions POS 2) Log in with your Solutions credentials 3) Go to > and click on the user's name you'd like to view. 4.) On the right, you'll see a field for Security Level . If a user is a Production Associate, they are 25; if a user is a CSA, …
Solutions: How to Enable a Disabled User
1.) Log into the GDEL- App on a manager's computer. Once you're in the Remote Desktop session, click on the Solutions POS icon on the left and log in with your credentials 2.) Once you're logged in, go to > and then click on the employee that is disabled. 3.) Locate the 'Disabled' box on the right, an…
