12/12/2023: Tech Tip Tuesday
Tech - Tip Tuesday s 12/12/2023 IT’s responses are in Red Tech Demonstration * We went over the newest Solutions Launcher (1.2.0.56) and how that will work at each store. Each store will now automatically update to the newest version of Solutions when needed. We also demonstrated the new Barcode Lookup featur…
Solutions POS: How to Look Up Payment Methods for Singular Transactions By Employee
Using Power BI, it is possible to research all individual transactions by employee by store and date. 1) Navigate to Sales Detail Transactions > Payment Info on Power BI 2) On the top-right, click the Open Filter Pane 3) Select the information you'd like to research, including Store Name, TimeStamp, an…
Solutions: How to Change a User's Security Code in the Web Portal
For employees to access parts of Solutions - including Production, Retail, or Management - their security code within the web portal needs to match with the level of access they are approved to have. Below is the descending list of security levels and their designated titles: 10: Donation Attendant 25: Product…
Solutions: How to Enable a Disabled User
1.) Log into the GDEL- App on a manager's computer. Once you're in the Remote Desktop session, click on the Solutions POS icon on the left and log in with your credentials 2.) Once you're logged in, go to > and then click on the employee that is disabled. 3.) Locate the 'Disabled' box on the right, an…
2/13/2024: Tech Tip Tuesday Summary
Tech-Tip Tuesdays 2/13/2024 IT’s responses are in Red Tech Demonstration * We demonstrated the difference between the GDEL Solutions reports and the new curated reports that we will be making in-house. * We also demonstrated how vouchers are produced for stores. As a reminder, if you are using an EERR voucher a…
Solutions: Accessing Power BI
1) Go to the Microsoft Office Portal , or any web application for Microsoft. Make sure to sign in when prompted. 2) Click the App launcher at the top left of your screen. Next, click 3) Next, click under the 'Get work done' section. This should be at the middle of your screen. Next, click the icon. …
Solutions: Solutions DGR Donation Kiosk Application
The Solutions DGR Donation Kiosk application is a way for donation attendants to log donations easily into Power BI using an installed Android Tablet. With this new system, donation attendants do not need to use paper and clipboards and managers do not need to log total donation counts into the Donation Counts…
11/14/2023 Tech Tip Tuesday Summary
Tech- Tip Tuesday s 11/14/2023 IT’s responses are in Red Tech Demonstration * We went over how to subscribe to Power BI reports for Solutions. If you’d like to review the training, the article is linked here: Solutions Updates Solutions version 5.0.177.3 is coming to all stores (upgrading from 5.0.169). …
Solutions: How to Subscribe to Power BI Reports
1.) Access the GDEL Power BI by following this article. 2.) Click on the report you'd like to subscribe to on the left navigation bar. Once you're there, click 3.) Click 4.) Fill in the information you'd like to receive. Once you're finished, press Save Your subscription is now activated. You can…
Solutions Production: How to Change Label/Tag Roll
1.) First, pull the green tabs on the side of the printer towards you to open the shell 2.) Next, push the green roll holder to the side to release the roll. 3.) Now, take the old roll out of the printer. Replace it with your new roll. 4.) Make sure you clean the thermal head and scanner. Make sur…
