Solutions: Installing Power BI Mobile App
1.) Install the Power BI app through the Apple iOS App Store or on the Android Play Store depending on what device you are using. 2.) Once it's installed, open Power BI on your device. Log in using your Microsoft credentials. 3.) Tap on the More button on the bottom right. A 'More Pages' section will p…
Solutions: How to Access Solutions for Production/POS
NOTE: This article is about the newest launcher (v. 1.2.62.0) deployed on 07/09/2024 If you are on the newest launcher (1.2.62.0), you will notice the blue DGR logo is missing from your screen This is because this new version uses the application launcher as an all-in-one tool: you can now launch and update…
Solutions: How to View EOD reports on Power BI
1) Access the GDEL Power BI by following this article: 2) Scroll down on the reports on the left until you see Over-Short Current day Dynamic will show you the current day. The other one (Over-Short) can display any date ranges.
1/2/2024 Tech Tip Tuesday Summary
Tech-Tip Tuesdays 1/2/2024 IT’s responses are in Red Tech Demonstration * We went over how to check gift cards and store credit balances through Power BI and Solutions. You can view this information by clicking on this article titled ‘Solutions POS: How to Check Balance of Gift Cards and Store Credit’ Solutions…
Tech Tip Tuesday Articles
Tech Tip Tuesdays Once every two weeks, there will be a Tech Tip Tuesday meeting, hosted by Goodwill of Delaware's IT team, which will discuss any changes within Solutions, and any issues that some stores are having. Please click any article below to access meeting notes for each meeting * 11/14/2023 how …
Solutions POS: How to Check Balance of Gift Cards and Store Credit
It is possible to check the balance of gift cards and store credit through Solutions POS and Power BI. Checking Balance on Solutions While logged into the POS screen, click the More Menu Select Balance Select the type of balance you would like to validate Type, swipe, or scan the number in the fi…
Solutions POS: How to Reboot Credit Card Machine
If your credit card machine is frozen or is not working, rebooting the machine should resolve the issue. To do this, hold down the yellow and .,#* buttons on the keypad until you see 'Reboot in Progress' on the screen. Afterwards, the machine will reboot. Once the Goodwill logo and advertisement banners re…
11/29/2023: Tech Tip Tuesday Summary
Tech - Tip Tuesday s 11/29/2023 IT’s responses are in Red Tech Demonstration * We went over how to screenshot on your computers, POS and production machines. If you’d like to review the training, the article is linked here: Solutions Updates Solutions version 5.0.177.3 is currently at all stores. We've n…
2/27/2024: Tech Tip Tuesday Summary
Good afternoon everyone, Thank you all for your participation in this Tuesday's Tech Tip Tuesday! Below are the summary notes I promised outlining what we discussed at our meeting. As a reminder, all TTT meeting notes can be found on HappyFox Our next TTT will be 3/12/2024 Tech-Tip Tuesdays 2/27/2024 IT…
Solutions: How to Ring Up Coupons
Employees can use the appreciation promotion deal for an extended period on our Employee Appreciation days (50% off on select items). These instructions outline how to ring up a GRC (or Aston) employee wanting to utilize this promotion. 1) Either before or after you ring-up their items, press Customer Lookup …
