Solutions Production: How to Change Label/Tag Roll
1.) First, pull the green tabs on the side of the printer towards you to open the shell 2.) Next, push the green roll holder to the side to release the roll. 3.) Now, take the old roll out of the printer. Replace it with your new roll. 4.) Make sure you clean the thermal head and scanner. Make sur…
Solutions: How to View EOD reports on Power BI
1) Access the GDEL Power BI by following this article: 2) Scroll down on the reports on the left until you see Over-Short Current day Dynamic will show you the current day. The other one (Over-Short) can display any date ranges.
Solutions: Installing Power BI Mobile App
1.) Install the Power BI app through the Apple iOS App Store or on the Android Play Store depending on what device you are using. 2.) Once it's installed, open Power BI on your device. Log in using your Microsoft credentials. 3.) Tap on the More button on the bottom right. A 'More Pages' section will p…
How to Toggle Solutions POS in Offline Mode
This new feature allows the user to force the workstation into offline mode manually if the system is slow or unresponsive. Index: .......... Expectations of Offline Mode .......... How to Force the POS Machine into Offline Mode .......... Returns in Offline Mode .......... Balancing Drawers in Offline Mode …
Solutions: Solutions DGR Donation Kiosk Application
The Solutions DGR Donation Kiosk application is a way for donation attendants to log donations easily into Power BI using an installed Android Tablet. With this new system, donation attendants do not need to use paper and clipboards and managers do not need to log total donation counts into the Donation Counts…
11/14/2023 Tech Tip Tuesday Summary
Tech- Tip Tuesday s 11/14/2023 IT’s responses are in Red Tech Demonstration * We went over how to subscribe to Power BI reports for Solutions. If you’d like to review the training, the article is linked here: Solutions Updates Solutions version 5.0.177.3 is coming to all stores (upgrading from 5.0.169). …
1/30/2024 Tech Tip Tuesday Summary
Tech-Tip Tuesdays 1/30/2024 IT’s responses are in Red Tech Demonstration * We demonstrated the filtering controls in Power BI - specifically in the Production by Employee Sell Through, which is a report that shows how much a production employee is producing and how much money their produced goods bring in. Solut…
Solutions: How to Change a User's Security Code in the Web Portal
For employees to access parts of Solutions - including Production, Retail, or Management - their security code within the web portal needs to match with the level of access they are approved to have. Below is the descending list of security levels and their designated titles: 10: Donation Attendant 25: Product…
1/2/2024 Tech Tip Tuesday Summary
Tech-Tip Tuesdays 1/2/2024 IT’s responses are in Red Tech Demonstration * We went over how to check gift cards and store credit balances through Power BI and Solutions. You can view this information by clicking on this article titled ‘Solutions POS: How to Check Balance of Gift Cards and Store Credit’ Solutions…
11/29/2023: Tech Tip Tuesday Summary
Tech - Tip Tuesday s 11/29/2023 IT’s responses are in Red Tech Demonstration * We went over how to screenshot on your computers, POS and production machines. If you’d like to review the training, the article is linked here: Solutions Updates Solutions version 5.0.177.3 is currently at all stores. We've n…
