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Showing articles from solutions tag

Solutions: How to View EOD reports on Power BI

1) Access the GDEL Power BI by following this article:  2) Scroll down on the reports on the left until you see Over-Short Current day Dynamic will show you the current day. The other one (Over-Short) can display any date ranges.

Solutions: Accessing Power BI

1) Go to the Microsoft Office Portal , or any web application for Microsoft. Make sure to sign in when prompted. 2) Click the Apps  button on the left side of your screen 3) Next, click   under the ' Get work done' section. This should be at the middle of your screen. Next, click the    icon. Th…

Solutions: How to Subscribe to Power BI Reports

1.) Access the GDEL Power BI by following this article. 2.) Click on the report you'd like to subscribe to on the left navigation bar. Once you're there, click 3.) Click 4.) Fill in the information you'd like to receive. Once you're finished, press Save Your subscription is now activated. You can…

11/14/2023 Tech Tip Tuesday Summary

Tech- Tip   Tuesday s 11/14/2023 IT’s responses are in Red Tech  Demonstration * We went over how to subscribe to Power BI reports for Solutions. If you’d like to review the training, the article is linked here:  Solutions Updates Solutions version 5.0.177.3 is coming to all stores (upgrading from 5.0.169). …

11/29/2023: Tech Tip Tuesday Summary

Tech - Tip   Tuesday s 11/29/2023 IT’s responses are in Red Tech  Demonstration * We went over how to screenshot on your computers, POS and production machines. If you’d like to review the training, the article is linked here:  Solutions Updates Solutions version 5.0.177.3 is currently at all stores. We've n…

1/2/2024 Tech Tip Tuesday Summary

Tech-Tip Tuesdays 1/2/2024 IT’s responses are in Red Tech Demonstration * We went over how to check gift cards and store credit balances through Power BI and Solutions. You can view this information by clicking on this article titled ‘Solutions POS: How to Check Balance of Gift Cards and Store Credit’ Solutions…

Solutions: How to Change a User's Security Code in the Web Portal

For employees to access parts of Solutions - including Production, Retail, or Management - their security code within the web portal needs to match with the level of access they are approved to have. Below is the descending list of security levels and their designated titles: 10: Donation Attendant 25: Product…

2/13/2024: Tech Tip Tuesday Summary

Tech-Tip Tuesdays 2/13/2024 IT’s responses are in Red Tech Demonstration * We demonstrated the difference between the GDEL Solutions reports and the new curated reports that we will be making in-house. * We also demonstrated how vouchers are produced for stores. As a reminder, if you are using an EERR voucher a…

Solutions POS: How to Check Balance of Gift Cards and Store Credit

It is possible to check the balance of gift cards and store credit through Solutions POS and Power BI. Checking Balance on Solutions While logged into the POS screen, click the More Menu Select Balance Select the type of balance you would like to validate Type, swipe, or scan the number in the fi…

How to Take a Screenshot

This article will detail how to take a screenshot on your computer, register, or production machine. Method 1:  Windows Logo Key  + PrtScn If you press the Windows Logo Key   and the Print Screen button at the same time, the computer will take an immediate screenshot of your screen. The image is saved in th…

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