Solutions: How to Recalibrate Production Machine
Recalibrating the Zebra printer is often needed when you notice the lettering on the tags/labels is off-center. To recalibrate the Zebra printer in the production area, hold down the feed button for 2 blinks. Once you see 2 blinks, let go of the feed button and let the tags/labels feed out.
Solutions: How to Ring Up Coupons
Employees can use the appreciation promotion deal for an extended period on our Employee Appreciation days (50% off on select items). These instructions outline how to ring up a GRC (or Aston) employee wanting to utilize this promotion. 1) Either before or after you ring-up their items, press Customer Lookup …
Solutions POS: How to Reboot Credit Card Machine
If your credit card machine is frozen or is not working, rebooting the machine should resolve the issue. To do this, hold down the yellow and .,#* buttons on the keypad until you see 'Reboot in Progress' on the screen. Afterwards, the machine will reboot. Once the Goodwill logo and advertisement banners re…
2/27/2024: Tech Tip Tuesday Summary
Good afternoon everyone, Thank you all for your participation in this Tuesday's Tech Tip Tuesday! Below are the summary notes I promised outlining what we discussed at our meeting. As a reminder, all TTT meeting notes can be found on HappyFox Our next TTT will be 3/12/2024 Tech-Tip Tuesdays 2/27/2024 IT…
1/30/2024 Tech Tip Tuesday Summary
Tech-Tip Tuesdays 1/30/2024 IT’s responses are in Red Tech Demonstration * We demonstrated the filtering controls in Power BI - specifically in the Production by Employee Sell Through, which is a report that shows how much a production employee is producing and how much money their produced goods bring in. Solut…
How to Toggle Solutions POS in Offline Mode
This new feature allows the user to force the workstation into offline mode manually if the system is slow or unresponsive. Index: .......... Expectations of Offline Mode .......... How to Force the POS Machine into Offline Mode .......... Returns in Offline Mode .......... Balancing Drawers in Offline Mode …
Solutions: How to Reset Password in Web Portal
Managers and Team Leads can reset employee passwords in Solutions if needed. To reset another user's password, your security level number within Solutions needs to be less than the person's password you are trying to reset . Below is the descending list of security levels and their designated titles: 10: Donat…
Fully Single Kiosk Application
To ensure security with our devices and network, we utilize the Fully Single Kiosk App on our Goodwill Connect kiosks and donation tablets This article will detail how to start and stop the application. Table of Contents How to Exit Application.......................................... How to Start Applicatio…
