11/14/2023 Tech Tip Tuesday Summary
Tech- Tip Tuesday s 11/14/2023 IT’s responses are in Red Tech Demonstration * We went over how to subscribe to Power BI reports for Solutions. If you’d like to review the training, the article is linked here: Solutions Updates Solutions version 5.0.177.3 is coming to all stores (upgrading from 5.0.169). …
1/2/2024 Tech Tip Tuesday Summary
Tech-Tip Tuesdays 1/2/2024 IT’s responses are in Red Tech Demonstration * We went over how to check gift cards and store credit balances through Power BI and Solutions. You can view this information by clicking on this article titled ‘Solutions POS: How to Check Balance of Gift Cards and Store Credit’ Solutions…
Solutions: How to Access Solutions for Production/POS
NOTE: This article is about the newest launcher (v. 1.2.62.0) deployed on 07/09/2024 If you are on the newest launcher (1.2.62.0), you will notice the blue DGR logo is missing from your screen This is because this new version uses the application launcher as an all-in-one tool: you can now launch and update…
Solutions: Solutions DGR Donation Kiosk Application
The Solutions DGR Donation Kiosk application is a way for donation attendants to log donations easily into Power BI using an installed Android Tablet. With this new system, donation attendants do not need to use paper and clipboards and managers do not need to log total donation counts into the Donation Counts…
Solutions: How to View EOD reports on Power BI
1) Access the GDEL Power BI by following this article: 2) Scroll down on the reports on the left until you see Over-Short Current day Dynamic will show you the current day. The other one (Over-Short) can display any date ranges.
Solutions: How to Subscribe to Power BI Reports
1.) Access the GDEL Power BI by following this article. 2.) Click on the report you'd like to subscribe to on the left navigation bar. Once you're there, click 3.) Click 4.) Fill in the information you'd like to receive. Once you're finished, press Save Your subscription is now activated. You can…
Solutions: How to Recalibrate Production Machine
Recalibrating the Zebra printer is often needed when you notice the lettering on the tags/labels is off-center. To recalibrate the Zebra printer in the production area, hold down the feed button for 2 blinks. Once you see 2 blinks, let go of the feed button and let the tags/labels feed out.
Solutions Production: How to Change Label/Tag Roll
1.) First, pull the green tabs on the side of the printer towards you to open the shell 2.) Next, push the green roll holder to the side to release the roll. 3.) Now, take the old roll out of the printer. Replace it with your new roll. 4.) Make sure you clean the thermal head and scanner. Make sur…
Tech Tip Tuesday Articles
Tech Tip Tuesdays Once every two weeks, there will be a Tech Tip Tuesday meeting, hosted by Goodwill of Delaware's IT team, which will discuss any changes within Solutions, and any issues that some stores are having. Please click any article below to access meeting notes for each meeting * 11/14/2023 how …
Solutions: POS Digital User Manual
TABLE OF CONTENTS POINT OF SALE (POS) - QUICK GUIDE ......................... How to Assign a Drawer ......................... How to Pause a Drawer ......................... How to Balance a Drawer ......................... How to Run the "End of Day" ......................... How to Correct EOD Number…
