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Showing articles from pos tag

Solutions: Solutions DGR Donation Kiosk Application

The Solutions DGR Donation Kiosk application is a way for donation attendants to log donations easily into Power BI using an installed Android Tablet. With this new system, donation attendants do not need to use paper and clipboards and managers do not need to log total donation counts into the Donation Counts…

2/13/2024: Tech Tip Tuesday Summary

Tech-Tip Tuesdays 2/13/2024 IT’s responses are in Red Tech Demonstration * We demonstrated the difference between the GDEL Solutions reports and the new curated reports that we will be making in-house. * We also demonstrated how vouchers are produced for stores. As a reminder, if you are using an EERR voucher a…

12/12/2023: Tech Tip Tuesday

Tech - Tip   Tuesday s 12/12/2023 IT’s responses are in Red Tech  Demonstration * We went over the newest Solutions Launcher (1.2.0.56) and how that will work at each store. Each store will now automatically update to the newest version of Solutions when needed. We also demonstrated the new Barcode Lookup featur…

11/29/2023: Tech Tip Tuesday Summary

Tech - Tip   Tuesday s 11/29/2023 IT’s responses are in Red Tech  Demonstration * We went over how to screenshot on your computers, POS and production machines. If you’d like to review the training, the article is linked here:  Solutions Updates Solutions version 5.0.177.3 is currently at all stores. We've n…

2/27/2024: Tech Tip Tuesday Summary

Good afternoon everyone, Thank you all for your participation in this Tuesday's Tech Tip Tuesday! Below are the summary notes I promised outlining what we discussed at our meeting. As a reminder, all TTT meeting notes can be found on HappyFox Our next TTT will be 3/12/2024 Tech-Tip Tuesdays 2/27/2024 IT…

1/2/2024 Tech Tip Tuesday Summary

Tech-Tip Tuesdays 1/2/2024 IT’s responses are in Red Tech Demonstration * We went over how to check gift cards and store credit balances through Power BI and Solutions. You can view this information by clicking on this article titled ‘Solutions POS: How to Check Balance of Gift Cards and Store Credit’ Solutions…

Solutions: Installing Power BI Mobile App

1.) Install the Power BI app through the Apple iOS App Store or on the Android Play Store depending on what device you are using. 2.) Once it's installed, open Power BI on your device. Log in using your Microsoft credentials. 3.) Tap on the More button on the bottom right. A 'More Pages' section will p…

Solutions POS: How to Look Up Payment Methods for Singular Transactions By Employee

Using Power BI, it is possible to research all individual transactions by employee by store and date. 1) Navigate to Sales Detail Transactions > Payment Info on Power BI 2) On the top-right, click the Open Filter Pane 3) Select the information you'd like to research, including Store Name, TimeStamp, an…

Solutions: Accessing Power BI

1) Go to the Microsoft Office Portal , or any web application for Microsoft. Make sure to sign in when prompted. 2) Click the App launcher  at the top left of your screen. Next, click 3) Next, click   under the 'Get work done' section. This should be at the middle of your screen. Next, click the    icon. …

Solutions: How to Access Solutions for Production/POS

NOTE: This article is about the newest launcher (v. 1.2.62.0) deployed on 07/09/2024 If you are on the newest launcher (1.2.62.0), you will notice the blue DGR logo  is missing from your screen This is because this new version uses the application launcher  as an all-in-one tool: you can now launch and update…

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