Activate & Sell a Gift Card
How to Activate & Sell a Gift Card in Solutions POS 5.0 Gift cards need to be added to the Serial Payment Settings Screen on the central server. (these have to be pre-loaded first) Once they have been added in and provided to each store then they are ready for customers to purchase at a register. Once a cashi…
Solutions Production Training Checklist
Solutions Software * Open the launcher * Start Solutions DGR * Login to Solutions DGR * Open production screen * Reset Password first time use and ever 90days * For continuous print mode, select "Print Labels" or “Print Tags” Will be predefined based on hardlines (continuous) softlines (on-demand) * Color rot…
Solutions POS Install Register
Pre-Setup Copy folder with the following items Staging/ Solutions Background/Epson/Icons/Launcher/Shortcuts/Zebra Set new Background Image Stop the following Counterpoint Services and set to Manual NCR Counterpoint Device Services API Local Devices to RDP Driver Radiant CounterPoint Services - cpql1.l…
Solutions GL Export
Access GDEL Power Bi reports Open Export Report (V 5.0.0) Filter By Date and or Store Click into the body of the report (Note Amount) Click into the 3 dots (ellipsis) to acitvate tool bar Export Data Data with current layout This downloads the export as an XLS file into your downloads folder O…
Solutions POS Setup Training Checklist
SETTING UP WORKSTATION AND TESTING * POS (Set up, configuration and testing by IT Group) Workstations Needs Computer setup with drivers (printer, scanner, etc) installed Receipt Printer - confirmed that it’s printing Solutions DGR Launcher installed on the workstations Solutions DGR…
Solutions: How to Adjust Darkness on Production Printer
Transcription: Alright, so say you're at production and you're printing tags that are way too dark. And since it's too dark, you're not going to be able to scan that QR code. There's a way to fix this specifically on the printer itself, where you can configure it using the feed button right here: So. What you…
Solutions: How to Access Solutions for Production/POS
NOTE: This article is about the newest launcher (v. 1.2.62.0) deployed on 07/09/2024 If you are on the newest launcher (1.2.62.0), you will notice the blue DGR logo is missing from your screen This is because this new version uses the application launcher as an all-in-one tool: you can now launch and update…
Solutions Process EOD
How to Process EOD in Solutions 5.0 Full Manual can be found here Processing End Of Day allows a manager to record their deposit. This is done at the end of the night after all cashiers have been balanced out for the day. This function is usually done at the manager’s computer Note: If the manager's computer is…
Solutions Offline
If you Solutions DGR is offline from the network you might receive this message. * NOTE if you get an error using the Application Launcher (White Icon) you might to load DGR separately (Blue Icon) Solutions Article Solutions Offline 5.0 - Updated This new feature allows the user to force the workstation into o…
