Tech-Tip Tuesdays   

2/13/2024  

IT’s responses are in Red   

Tech Demonstration  

• We demonstrated the difference between the GDEL Solutions reports and the new curated reports that we will be making in-house.

• We also demonstrated how vouchers are produced for stores. As a reminder, if you are using an EERR voucher and it is not working, please submit a help desk ticket. Once a voucher is used, let us know so we can clear the balance to $0.00

Solutions Updates  

the current version of Solutions for all stores is 180.6, which was released on 2/06/2024

This release contains hotfixes.

Additional Functionality/Bug Fixes (since 5.0.180.5)

• PRJ-7380 Data issue – Request malformed due to the use of tildes does not synchronize
• SUP-46389 PowerBI – EOD Deposit Reconciliation Report – not updating?!?
• SUP-46462 Credit cards sales not showing (EOD report)
• SUP-46362 3 Locations reporting same issue of freezing transactions but client shows that it was taken out
• SUP-46413 POS register #1 froze up attempting credit card transaction
• The following changes are reverted:
  • PRJ-7076 Process Card indication does not stay on the screen
  • PRJ-7118 TSYS Test turning off Duplicate charges
  • PRJ-7196 TSYS Modify Terminal Timeout

Hardware/Software fixes

No specific Hardware/Software fixes were mentioned. If you'd like to check fixes that have been, and will be implemented, check out the Solutions Reported Bug Fixes article.

If you'd like to discuss a topic, please complete the Tech Tip Tuesday Topic form!