553
Password Change - Fixed in 5.0.127.0
S1 / EOD Unlock and date Change - Fixed in 5.0.149.0 (Released 07/25/23)
Object Reference not set DGR Error - Fixed in 5.0.149.0
Application Log Syncing - Fixed in 5.0.169.0 (Released 09/08/23)
S1 / EOD Unlock in DGR 5.0 - Partial Fixed in 5.0.170.0
Credit Card Store & Forward - Fixed in 5.0.178.2 (Firmware updated 04/01/2024) Now Live
Store Credit not printing updated receipt - Fixed in 5.0.173.0 (Released 11/14/23)
An Unexpected Error Occurred non concurrent collections - Fixed in 5.0.178.2 (Released 12/05/23)
Solutions Launcher - Automated DGR updates 1.2.5.6 (Released 11/28/23)
Cash Drop not prompting / Doubling - Fixed in 5.0.178.2 (Released 12/05/23)
EOD Deposit Syncing / Reconciliation Power Bi - Fixed in 5.0.178.3 (Released 12/20/23)
DGR Screen Freezing / Locked - Fixed in 5.0.181.3 (Released 01/30/24)
Discount Amount not applying correctly - Fixed in 5.0.181.3 (Released 01/30/24)
Quantity Edit not allowed after return a produced item - Fixed in 5.0.180.6 (Released 02/06/24)
S1 / EOD Payment totals not updating or correct - Fixed in 5.0.180.6 (Released 02/06/24)
POS Transaction ID not fully visible - Fixed in 5.0.182.2 (Released 02/14/24)
Production screen freezing / software crash cant save production on screen - (Future-SUP46703) Fixed in 5.0.184.47 (Released 05/01/24)
Credit card Payment return Error No Amount to reverse - (Future-SUP49383) Fixed in 5.0.184.49
S1 / EOD Unlock in DGR 5.0 Processing Updated Numbers - (Future-SUP-43430) Fixed in 5.1.2.7
Password prompting not requiring New Employees to change password- (Future-SUP-48092) Fixed in 5.1.2.7
Large amounts the receipt is missing digits- (Future-SUP-48972) Fixed in 5.1.3.9
Non Managers show as managers in certain receipts and screens / No sales - (Future-SUP-50104) Fixed in 5.1.5.5
Store Credit when changed or canceled generates errors wrong balance - (Future-SUP-51004) Fixed in 5.1.12
POS Cash Drop might double under certain parameters - (Future-SUP-51893) Fixed in 5.1.14.3 (Released 05/01/24)
POS touchscreen resolution causes text wrapping (Future SUP-55283) Fixed in 5.1.35.2 (Released 08/06/25)
Split payments don’t show correctly on the credit card display - (Future-SUP-49659)
Solutions - Suggestions / Tweaks - Implemented
Barcode Information Lookup - Added in 5.0.179.3
Coupon Feature across all stores- Added in 5.0.179.0
Button Switch from Left Side to Right Side - Added in 5.0.177.0
Store Credit sale does not print updated balance - Added in 5.0.173.0
POS Screen add total quantity - Added in 5.0.158.0
Store Credit Lookup- Added in 5.0.151.0
DGR 5.0 users can’t change password on their own unless prompted - Added in 5.1.2.7
Even Exchange return ($0 dollar) - Added in 5.1.3.9
S1 or EOD modified with Store and Date - Added in 5.1.9.2
S1 or EOD modified with All Stores - Added in 5.1.11.1
Cash Drop screen remove extra tender (Check) If not can Cash be the default - Added in 5.1.10.1
Production Count Quantity Added to summary section - Hidden Preference - Added 10/15/2024
In the Tender Screen area make it easier than touching inside the box with buttons or something else - - Added in 5.2.11.6
have Cash denominations if cash is selected as buttons - Added in 5.2.11.6
Solutions - Suggestions / Tweaks - Future (Submitted/Discussed)
Larger QR Code for more accurate scanning
Drawer Readings / for Cash Audits along with investigations
Receipt for Returns add customer Signature line
Reprint Ticket receipt off register / Power Bi for Disputes and investigations
Receipts for No Sales
2 Slips / Mini Receipt for Cash Drops
2 Slips / Mini Receipt for Furniture Sales / Pick Ups / Voucher
Unable to Move cashiers to any drawer (top/Bottom) on the same day
No Cash units during drawer counting #FRQ-34
Void Sales (if wrong tender is selected) # FRQ - 161
Touchscreen Button Image vs Text
Tare Weight for Multiple Sized Carts
Cash Drop Reporting / Logs # FRQ-110
Reduce the number of times you must use Manager Codes / Employee Codes concurrently.
Production Dollars and add Time added to screen summary # FRQ-89
Scanning Items in POS when there is an exception can it beep / alert differently than a good scan # FRQ-79
Solutions - Suggestions / Tweaks - Future
Softline & Hardline being a broad Area that you can report out and rollup totals too station breakdown - Partial Setup
Production Users better way to select them / Scan a QR Code / Access Employee ID / Group Production
Tracking of Brands - Future with Ecomm Cordance estimated 10/01/2026
Shopgoodwill Upright Integration - Future with Ecomm Cordance estimated 10/01/2026
Roundup on the Credit Card Reader # FRQ - 117
Tablet Sales Android - Testing 04/01/2026
Offline Credit Card separate from POS Channel # FRQ-30
Settings Portal add a return slip to be customizable (Add line for customer to sign on return receipts)
Pre-Sort Gaylord Tracking , Warehouse and Trailer - Odoo 1st Quarter 2026
Employee Production Goals / Tracking / Reporting / Loading through import module - PowerBi report released 04/01/2026
Coupon Loading through setting portal
View Access to the SQL Server for Full Reporting / Querying
Donate App - Suggestions / Tweaks - Future - Version 1.2.4.1
Larger Buttons / Spacing (to make it easier to touch) can be toggle based or adjustable
Button Colors to differentiate each option
Display Store name / number next to Donations count inside the App
Toggle Button Off/On for After hours
Offline doesn’t populate into the correct days also display Offline if the device is in Offline mode
Have donation totals be per Store not device in the displayed amount
Dashboard with the ability to show running donation totals / MTD / YTD
Ability to Edit / Add Adjust Donation count in the settings portal
API Reports don’t match the current Power BI reports.
Setting Portal Suggestions / Tweaks - Future - Version 1.9.0
Ability To Export Inventory
Ability To Export Categories
Ability To Export Departments
Ability To Export Employees
Serial Payments Lookup by TransID
Serial Payments Balance Lookup Security so Managers can lookup balances
Stores Export / Report
Ability To Lookup DGR Status and Checkin by Type Prod,POS,Office
Ability To fix /Export/update donations that came in wrong or that are missing
User Group Upvoting will be released in July
API documentation enhanced and improved format
API Redesign to start this Quarter
5.0 DGR Enhancements
Allow option to email receipts
New Report in Application - Sales Detail Transaction
Updates to how promotions are handled
Manager Overrides for Payment Types
New UI look in Production
Android - Integrate Bluetooth printer
Label template standardization
5.0 Settings Portal Enhancements:
Continued release of our Training Videos linked to Settings Portal
Bug Fix: Copy function can't see categories with blank department
Bug Fix: Password change is not saving
Create Coupon setup screen
Audit Departments
Audit Payments
Audit Price Points
User Interface for preferences
User Profile
New Integrations:
Data Candy Integration
Line Busting
Donation Module Updates Q2
New Reporting Items:
Dashboards to be released in July
Voting items for 1st Quarter Enhancements - Green was selected
duplicate barcodes for multipiece sets - Add 1st Quarter 2026
add QR codes to receiptsAdd 1st Quarter 2026
EOD / balance drawer non-countable payment types not editable Add 1st Quarter 2026
Adding 2nd quarter 2026
- Mobile DGR with Credit Card
- Cash Pick up/Pulls Report
- Employee Purchase Log Report
