Using the HappyFox Help Assistant
What is it? The HappyFox Help Assistant is an AI-powered chatbot available in Microsoft Teams and Copilot. It's designed to give you quick answers to common IT questions. Especially helpful when helpdesk staff are unavailable or you need a fast answer outside of business hours. Where to find it * Open Microsof…
How to Submit A Ticket Through Email
As of 2022, Goodwill of DE and DE County is switching their ticket system from Ready Desk to Happy Fox. This guide will explain how to submit a ticket request through Outlook. 1. Enter your Outlook email and create a new email. 2. In the 'To' field, add the Goodwill DE Happyfox email: [email protected] 3. …
