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Home > Microsoft 365 > Microsoft Teams > Microsoft Teams: Video isn't supported in your browser
Microsoft Teams: Video isn't supported in your browser
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If Microsoft Teams says your browser version is not supported, this means you can’t open the meeting links or other hyperlinks using your default browser. In this quick guide, we’ll show you how you can bypass this error. Please follow these steps one-by-one until it fixes the issue.


1. Use the Desktop or Mobile App

One quick way to bypass this error is to use the desktop or mobile app. Install the stand-alone Microsoft Teams app on your computer or phone. This simple workaround should do the trick for most users.

2. Use a Supported Browser

If Teams detects you’re using an unsupported browser, it displays an alert informing you about the limitations you’re going to experience. Microsoft Teams currently supports the following browsers: Microsoft Edge, Google Chrome, Firefox, and Safari. Ensure you’re running the latest browser version on your device to avoid any limitations in terms of features. Microsoft does not support Internet Explorer 11, Opera, Brave, Vivaldi, Maxthon, UC Browser, or PaleMoon

3. Update Your Browser

If you’re already using a compatible browser, but you’re still getting this error, update your browser. Install the latest browser version and check if the error persists.

 

 

 

Now, check that your browser is up to date. If it is not, install the latest update by clicking on the 'Relaunch' button.

 

4. Clear Cache and Disable Your Extensions

Corrupted cache files and faulty extensions may confuse Teams into thinking you’re using an unsupported browser. Clear the cache and disable your extensions. Check if the error is gone.

  1. Click on your browser menu, and go to History --> Clear Browsing data, and select the time range, and hit the Clear data button
  2. Then, return to the browser menu and click on Extensions
  3. Disable all your extensions and refresh the tab. Or close the browser and relaunch it.

 

 

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