Password Change - Fixed in 5.0.127.0

S1 / EOD Unlock and date Change - Fixed in 5.0.149.0 (Released 07/25/23)

Object Reference not set DGR Error  - Fixed in 5.0.149.0

Application Log Syncing  - Fixed in 5.0.169.0  (Released 09/08/23)

S1 / EOD Unlock in DGR 5.0 - Partial Fixed in 5.0.170.0 

Credit Card Store & Forward - Fixed in 5.0.178.2  (Firmware updated 04/01/2024) Now Live

Store Credit not printing updated receipt - Fixed in 5.0.173.0 (Released 11/14/23)

An Unexpected Error Occurred non concurrent collections - Fixed in 5.0.178.2 (Released 12/05/23)

Solutions Launcher - Automated DGR updates 1.2.5.6 (Released 11/28/23)

Cash Drop not prompting / Doubling - Fixed in 5.0.178.2 (Released 12/05/23)

EOD Deposit Syncing / Reconciliation Power Bi - Fixed in 5.0.178.3 (Released 12/20/23)

DGR Screen Freezing / Locked  - Fixed in 5.0.181.3 (Released 01/30/24)

Discount Amount not applying correctly - Fixed in 5.0.181.3 (Released 01/30/24)

Quantity Edit not allowed after return a produced item - Fixed in 5.0.180.6 (Released 02/06/24)

S1 / EOD Payment totals not updating or correct - Fixed in 5.0.180.6  (Released 02/06/24)

POS Transaction ID not fully visible - Fixed in 5.0.182.2  (Released 02/14/24)

Production screen freezing / software crash cant save production on screen - (Future-SUP46703) Fixed in 5.0.184.47  (Released 05/01/24)

Credit card Payment return Error No Amount to reverse - (Future-SUP49383) Fixed in 5.0.184.49  

S1 / EOD Unlock in DGR 5.0 Processing Updated Numbers - (Future-SUP-43430) Fixed in 5.1.2.7 

Password prompting not requiring New Employees to change password- (Future-SUP-48092) Fixed in 5.1.2.7 

Large amounts the receipt is missing digits- (Future-SUP-48972) Fixed in 5.1.3.9

Non Managers show as managers in certain receipts and screens / No sales - (Future-SUP-50104)  Fixed in 5.1.5.5

Store Credit when changed or canceled generates errors wrong balance - (Future-SUP-51004) Fixed in 5.1.12

POS Cash Drop might double under certain parameters - (Future-SUP-51893) Fixed in 5.1.14.3 (Released 05/01/24)

Split payments don’t show correctly on the credit card display - (Future-SUP-49659)

 

We are not able to do a return to a customer’s credit card. When the customer puts the card back into the reader it says declined. (need more details to create a ticket)

Production wrong tag printed when another tag was selected - This is a touching issue were 2 products are simultaneously touched.

 

Solutions - Suggestions / Tweaks - Implemented

 

Barcode Information Lookup  - Added in 5.0.179.3

Coupon Feature across all stores- Added in 5.0.179.0

Button Switch from Left Side to Right Side - Added in 5.0.177.0

Store Credit sale does not print updated balance - Added in 5.0.173.0

POS Screen add total quantity - Added in 5.0.158.0

Store Credit Lookup- Added in 5.0.151.0

DGR 5.0 users can’t change password on their own unless prompted -  Added in 5.1.2.7

Even Exchange return ($0 dollar) - Added in 5.1.3.9 

S1 or EOD modified with Store and Date - Added in 5.1.9.2

S1 or EOD modified with All Stores - Added in 5.1.11.1

Cash Drop screen remove extra tender (Check) If not can Cash be the default - Added in 5.1.10.1
Production Count Quantity Added to summary section - Hidden Preference -  Added 10/15/2024

 

Solutions - Suggestions / Tweaks - Future (Submitted/Discussed)

 

Larger QR Code for more accurate scanning

Drawer Readings / for Cash Audits along with investigations

Reprint Ticket off register / Power Bi for Disputes and investigations

Receipts for No Sales

2 Slips for Cash Drops

2 Slips for Furniture Sales / Pick Ups / Voucher

Unable to Move cashiers to any drawer (top/Bottom) on the same day

No Cash units during drawer counting

Void Sales (if wrong tender is selected)

Touchscreen Button Image vs Text

Tare Weight for Multiple Sized Carts

Cash Drop Reporting / Logs

Reduce the number of times you must use Manager Codes / Employee Codes concurrently.

Production Dollars and add Time added to screen summary

Scanning Items in POS when there is an exception can it beep / alert differently than a good scan

 

Solutions - Suggestions / Tweaks - Future (Not Submitted)

Softline & Hardline being a broad Area that you can report out and rollup totals too station breakdown

Production Users better way to select them / Scan a QR Code / Access Employee ID / Group Production

Tracking of Brands

Shopgoodwill Upright Integration

Roundup on the Credit Card Reader

Tablet Sales

Offline Credit Card separate from POS Channel

View Access to the SQL Server for Full Reporting / Querying

 

 

Donate App - Suggestions / Tweaks - Future - Version 1.2.4.1

Larger Buttons / Spacing  (to make it easier to touch) can be toggle based or adjustable

Button Colors to differentiate each option

Display Store name / number next to Donations count inside the App  

Toggle Button Off/On for After hours

Offline doesn’t populate into the correct days also display Offline if the device is in Offline mode

Have donation totals be per Store not device in the displayed amount

Dashboard with the ability to show running donation totals / MTD / YTD

Ability to Edit / Add Adjust Donation count in the settings portal

API Reports don’t match the current Power BI reports.