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Home > Solutions POS > Solutions Reported Bug Fixes
Solutions Reported Bug Fixes
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Password Change - Fixed in 5.0.127.0

S1 / EOD Unlock and date Change - Fixed in 5.0.149.0 (Released 07/25/23)

Object Reference not set DGR Error  - Fixed in 5.0.149.0

Application Log Syncing  - Fixed in 5.0.169.0  (Released 09/08/23)

S1 / EOD Unlock in DGR 5.0 - Partial Fixed in 5.0.170.0 

Credit Card Store & Forward - Fixed in 5.0.178.2  (Firmware updated 04/01/2024) Now Live

Store Credit not printing updated receipt - Fixed in 5.0.173.0 (Released 11/14/23)

An Unexpected Error Occurred non concurrent collections - Fixed in 5.0.178.2 (Released 12/05/23)

Solutions Launcher - Automated DGR updates 1.2.5.6 (Released 11/28/23)

Cash Drop not prompting / Doubling - Fixed in 5.0.178.2 (Released 12/05/23)

EOD Deposit Syncing / Reconciliation Power Bi - Fixed in 5.0.178.3 (Released 12/20/23)

DGR Screen Freezing / Locked  - Fixed in 5.0.181.3 (Released 01/30/24)

Discount Amount not applying correctly - Fixed in 5.0.181.3 (Released 01/30/24)

Quantity Edit not allowed after return a produced item - Fixed in 5.0.180.6 (Released 02/06/24)

S1 / EOD Payment totals not updating or correct - Fixed in 5.0.180.6  (Released 02/06/24)

POS Transaction ID not fully visible - Fixed in 5.0.182.2  (Released 02/14/24)

Production screen freezing / software crash cant save production on screen - (Future-SUP46703) Fixed in 5.0.184.47  (Released 05/01/24)

Credit card Payment return Error No Amount to reverse - (Future-SUP49383) Fixed in 5.0.184.49  

S1 / EOD Unlock in DGR 5.0 Processing Updated Numbers - (Future-SUP-43430) Fixed in 5.1.2.7 

Password prompting not requiring New Employees to change password- (Future-SUP-48092) Fixed in 5.1.2.7 

Large amounts the receipt is missing digits- (Future-SUP-48972) Fixed in 5.1.3.9

Non Managers show as managers in certain receipts and screens / No sales - (Future-SUP-50104)  Fixed in 5.1.5.5

Store Credit when changed or canceled generates errors wrong balance - (Future-SUP-51004) Fixed in 5.1.12

POS Cash Drop might double under certain parameters - (Future-SUP-51893) Fixed in 5.1.14.3 (Released 05/01/24)

Split payments don’t show correctly on the credit card display - (Future-SUP-49659)

 

We are not able to do a return to a customer’s credit card. When the customer puts the card back into the reader it says declined. (need more details to create a ticket)

Production wrong tag printed when another tag was selected - This is a touching issue were 2 products are simultaneously touched.

POS touchscreen resolution causes text wrapping (Future SUP-55283)

 

Solutions - Suggestions / Tweaks - Implemented

 

Barcode Information Lookup  - Added in 5.0.179.3

Coupon Feature across all stores- Added in 5.0.179.0

Button Switch from Left Side to Right Side - Added in 5.0.177.0

Store Credit sale does not print updated balance - Added in 5.0.173.0

POS Screen add total quantity - Added in 5.0.158.0

Store Credit Lookup- Added in 5.0.151.0

DGR 5.0 users can’t change password on their own unless prompted -  Added in 5.1.2.7

Even Exchange return ($0 dollar) Added in 5.1.3.9 

S1 or EOD modified with Store and Date - Added in 5.1.9.2

S1 or EOD modified with All Stores - Added in 5.1.11.1

Cash Drop screen remove extra tender (Check) If not can Cash be the default - Added in 5.1.10.1
Production Count Quantity Added to summary section - Hidden Preference -  Added 10/15/2024

 

Solutions - Suggestions / Tweaks - Future (Submitted/Discussed)

 

Larger QR Code for more accurate scanning

Drawer Readings / for Cash Audits along with investigations

Reprint Ticket off register / Power Bi for Disputes and investigations

Receipts for No Sales

2 Slips for Cash Drops

2 Slips for Furniture Sales / Pick Ups / Voucher

Unable to Move cashiers to any drawer (top/Bottom) on the same day

No Cash units during drawer counting

Void Sales (if wrong tender is selected)

Touchscreen Button Image vs Text

Tare Weight for Multiple Sized Carts

Cash Drop Reporting / Logs

Reduce the number of times you must use Manager Codes / Employee Codes concurrently.

Production Dollars and add Time added to screen summary

Scanning Items in POS when there is an exception can it beep / alert differently than a good scan

 

Solutions - Suggestions / Tweaks - Future (Not Submitted)

Softline & Hardline being a broad Area that you can report out and rollup totals too station breakdown

Production Users better way to select them / Scan a QR Code / Access Employee ID / Group Production

Tracking of Brands

Shopgoodwill Upright Integration

Roundup on the Credit Card Reader

Tablet Sales - In Process

Offline Credit Card separate from POS Channel

View Access to the SQL Server for Full Reporting / Querying

In the Tender Screen area make it easier than touching inside the box with buttons or something else

have Cash denominations if cash is selected as buttons

 

Donate App - Suggestions / Tweaks - Future - Version 1.2.4.1

Larger Buttons / Spacing  (to make it easier to touch) can be toggle based or adjustable

Button Colors to differentiate each option

Display Store name / number next to Donations count inside the App  

Toggle Button Off/On for After hours

Offline doesn’t populate into the correct days also display Offline if the device is in Offline mode

Have donation totals be per Store not device in the displayed amount

Dashboard with the ability to show running donation totals / MTD / YTD

Ability to Edit / Add Adjust Donation count in the settings portal

API Reports don’t match the current Power BI reports.

 

Setting Portal Suggestions / Tweaks - Future - Version 1.9.0

Ability To Export Inventory

Ability To Export Categories

Ability To Export Departments

Ability To Export Employees

Serial Payments Lookup by TransID

Serial Payments Balance Lookup Security so Managers can lookup balances

Stores Export / Report

Ability To Lookup DGR Status and Checkin by Type Prod,POS,Office

Ability To fix /Export/update donations that came in wrong or that are missing

 

3rd Quarter Roadmap

 

User Group Upvoting will be released in July 
API documentation enhanced and improved format 
API Redesign to start this Quarter 
 
5.0 DGR Enhancements 
  Manager Override for Payment Types 
  New Employees can log in without clearing the Cache 
  Manager Override for saved button in Production 
  Reprint Receipt Column 
  Determine what Manager code is used on a transaction 
  Print Offline Balance Receipts 
  Overall enhancements to Productions in Offline Mode 
  Numerous Enhancements to Clutch 
  Numerous enhancements to Android functionality 
   
5.0 Settings Portal Enhancements: 
Continued release of our Training Videos linked to Settings Portal 
Ability to upload a logo on receipts page 
Enhancement to “Copy to” Functionality 
Screen for outlet scale settings 
Security settings name revamp 
Swipe Badge enhancement 
Progress Bar for Copy to Functionality 
Audit needs for 8 different functions in Settings Portal 
 
New Integrations: 
  Payment Tree Credit Card Integration completed in August 
  Warehousing starting at the end of Q3 to be released in Q1 2025 
  Solink Integration to be ready in August 
 
New Reporting Items: 
  Dashboards to be released in July 

 

Voting items for 4th Quarter Enhancements

 

duplicate barcodes for multipiece sets
  zip code prompt
  add QR codes to receipts
  add 3 Roundup amounts on the POS screen
  settings portal warning if going into test/QA environment
  EOD / balance drawer non-countable payment types not editable
  test environment/QA settings portal
  settings portal MFA
  return override if amount is over $50 prompt
  allow options to email receipts

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