How to Activate & Sell a Gift Card in Solutions POS 5.0

 

Gift cards need to be added to the Serial Payment Settings Screen on the central server. (these have to be pre-loaded first)

Once they have been added in and provided to each store then they are ready for customers to purchase at a register.

 

Once a cashier is signed into a register and a customer wants to purchase a gift card follow these steps:

Select the Gift card Category Button

Select the Gift card Item Button

Select the Open button. Enter the dollar amount the customer wants to add to the card

Select Pay Now

Select the customer’s form of payment for the gift card; enter the dollar amount in the field

Select Process

Enter the Gift Card Serial number in Gift Card Activate Box (manually type the number or scan in)

Select the Validate button

Once the balance is Balance is pulled in  select Process

You should received a Funds Added message

Depending on the Goodwill there might be 2 receipts that has printed.

1. The Customer's receipt that indicates they purchased a gift card
2. Gift Card Transaction receipt

Both can be given to the customer.

Reports that can help track if a gift card has a balance are:

1. Serial Payments Balance
2. Serial Payments Activity
3. Serial Payments History